Where can I buy Swissline products?

Swissline products are available at select department stores, perfumeries, mono-brand stores and spas around the world. Please visit Where to buy to check if our products are available in your country. You can also place an order on our website - we deliver orders internationally, with few country exceptions.

Can you deliver orders placed on your website to any country around the world?

Unfortunately, there are several countries where we currently do not deliver online orders: Canada, China, Italy, Iran, Kazakhstan, Spain, Russian Federation. This is due to local distribution agreements and sometimes restrictions with import regulations.

Is it safe to use my credit card?

At www.swissline-cosmetics.com we understand how important security is to you when you order online. That is why we have partnered with SIX Payment services. As one of Europeâs largest transaction processors, SIX Payment Services uses the latest IT infrastructure to ensure the efficient and secure flow of transactions between card holder, card issuer and merchant.

Where are the online orders shipped from?

All online orders are packed and shipped from our headquarters in Zurich, Switzerland. International orders are delivered using FedEx International Priority services. Orders from within Switzerland are shipped using Swiss post. Please refer to Shipping & Tax for information about international shipment and import taxes & duties.

Can I return a product, purchased online, to a department store?

Products purchased on www.swissline-cosmetics.com may only be returned or exchanged on www.swissline-cosmetics.com. Please refer to our Returns Policy.

Can I return a product purchased in a store or spa to www.swissline-cosmetics.com?

Unfortunately, Swissline products must be returned or exchanged only at the place where they were purchased.

How does Swissline conduct product safety testing?

Swissline follows all REACH and EU regulations. Our products undergo all the clinical / safety tests required by law. The raw materials are proven for their efficacy.

What is Swissline doing about reach, the new EU chemicals regulation?

We follow the REACH regulations for packaging and formulas.

Does Swissline test on animals?

Dermalab S.A. does not perform any animal tests on its finished products, sold and marketed under the trademark Swissline by Dermalab, nor does it ask others to test on animals on its behalf.

Can I get a job at Swissline?

We are always in search of bright, energetic and innovative individuals to join the Swissline team. Please send your expression of interest to info@swissline-cosmetics.com for a position in our Zurich office; positions in other markets are advertised locally. Connect with us on LinkedIn for updates.

Premium Skincare for Real Results

OUR COMMITMENT

Although Swissline is a luxury Swiss skincare brand whose customers often face-first world problems, we are committed to making a positive social impact on the world around us. This means supporting great organizations that enact local change with far-reaching global impact.

“At Swissline, we are inspired by beauty, informed by biology, and driven by values. Sustainability is a journey and we embrace it by actively improving our environmental footprint, as well as by supporting organizations who make a difference in their communities and in the wider world.”

Christophe Lesueur, CEO, Dermalab

MAKING A DIFFERENCE

We have teamed up with three Swiss-based organizations that are helping us make a difference. Learn more about these organizations that empower people and improve living conditions not only in Switzerland but around the world.

DRINK & DONATE

Tapping into Switzerland's abundance of clean drinking water, DRINK & DONATE, a non-profit association based in Zurich, provides clean drinking water for those in need. Their approach is straightforward: drink locally, act globally.

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Atelier St-Hubert

At Swissline, we realize that giving back starts in your own local communities; that is why we are so proud to support and have worked with Foundation St-Hubert in Switzerland's Valais region for the past 11 years. Its workforce helps to assemble the components for various Swissline products.

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Momentum Foundation

Swissline is all about empowering women and giving them the confidence to be their best selves. To this end, we have partnered with Momentum Foundation, a Swiss non-profit organization that fosters education and advances equality for women by helping them build essential skills and achieve sustainable financial independence.

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SUSTAINABILITY: WASTE NOT, WANT NOT

Swissline is committed to reducing its use of plastic and utilizing more recycled materials in its product packaging. While maintaining the high aesthetic standard and luxurious packaging synonymous with our brand, we are doing our part to protect the planet.

MORE GLASS & ALUMINUM, LESS PLASTIC

Swissline has started to revamp the packaging of its existing products. For example, the Youth-Inducing creams, part of our acclaimed Cell Shock Age Intelligence range, have been updated – the jars are now made of glass.

New launches, such as our Force Vitale Aqua-Calm Oil-in Serum, feature aluminium caps, as opposed to plastic ones. For us, sustainable packaging is not a fad or a trend, it is the future of our brand.

100% RECYCLABLE MATERIALS

All of our new cabin and professional components in 2021 feature recyclable materials, and by the end of 2022 that will be the case for all of our existing cabin and professional components, as well. As far as the consumer products, some of them will feature recycled materials in 2022, but by 2023, all of them.

Currently, the paper used for our boxes comes from sustainable forests in Europe. We have, however, begun the process of transitioning all of our boxes to FSC certified boxes.

PROMO CODE

Product Type

Skin concern

Collections

Lift, hydrate, reduce wrinkles.

OUR COMMITMENT

MAKING A DIFFERENCE

DRINK & DONATE

Atelier St-Hubert

Momentum Foundation

SUSTAINABILITY: WASTE NOT, WANT NOT

MORE GLASS & ALUMINUM, LESS PLASTIC

100% RECYCLABLE MATERIALS